Welcome to Scrapsathi! These Terms and Conditions (“Terms”) govern your use of our website, mobile application, and all services provided by Scrapsathi (collectively referred to as “the Services”). By accessing or using our Services, you agree to comply with these Terms and our Privacy Policy. Please read them carefully.
1. Acceptance of Terms
By using Scrapsathi’s Services, you agree to be bound by these Terms and Conditions, as well as our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, please do not use our Services.
2. Services Provided
Scrapsathi provides scrap collection and recycling services for households, businesses, and industries. Our Services include:
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Pickup of various types of scrap (metal, paper, plastic, electronics, etc.)
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Recycling and environmentally responsible disposal of scrap materials
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Other waste management services as made available through our website or app
3. User Registration
To use certain Services, you may be required to create an account with Scrapsathi. When registering, you agree to provide accurate, current, and complete information and to maintain the security of your account credentials. You are responsible for all activities that occur under your account.
4. Booking and Scheduling Pickups
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You may schedule a pickup through our website, mobile app, or by contacting our customer support team.
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Once a booking is confirmed, you agree to provide the scrap at the scheduled location and time.
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If you need to reschedule or cancel the pickup, please notify us at least 24 hours before the scheduled time.
5. Payment and Pricing
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Payments for scrap pickup services will be made in accordance with the prices provided at the time of booking. Pricing is subject to change and may vary depending on the type and quantity of scrap collected.
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Payment is due at the time of service, and can be made through the available payment methods on our platform.
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Scrapsathi reserves the right to change, modify, or discontinue any part of the Services, including pricing, at any time without prior notice.
6. Ownership of Scrap Materials
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You affirm that the scrap materials you provide are either your property or that you have the legal right to dispose of them.
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Once the scrap is picked up by Scrapsathi, ownership of the materials is transferred to us, and we will handle them in an eco-friendly manner, including recycling or disposal.
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You agree not to provide hazardous or restricted materials (such as chemicals, explosives, or medical waste) unless specified by Scrapsathi as acceptable.
7. Prohibited Use
You agree not to use the Services for:
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Submitting false, misleading, or fraudulent information
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Engaging in illegal activities or violating any applicable laws
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Disrupting, interfering with, or damaging the operation of our platform, services, or network
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Providing scrap materials that are unsafe, illegal, or prohibited
8. Liability and Disclaimers
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Scrapsathi makes no representations or warranties regarding the accuracy, reliability, or availability of the Services.
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You use our Services at your own risk. We are not liable for any loss, damage, or injury arising from your use of the Services, except as required by law.
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We are not responsible for damages resulting from any delays or failures in pickup or recycling, beyond our reasonable control (e.g., weather conditions, logistical issues).
9. Termination of Service
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Scrapsathi reserves the right to suspend or terminate your account and access to the Services if you violate these Terms.
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You may terminate your account at any time by contacting us or through the platform. Any pending services will be completed before termination.
10. Indemnification
You agree to indemnify and hold harmless Scrapsathi, its affiliates, employees, contractors, and agents from any claims, damages, or liabilities arising from your use of our Services or breach of these Terms.
11. Modifications to Terms
Scrapsathi reserves the right to modify these Terms at any time. Any changes will be posted on this page, and the updated version will be effective immediately upon posting. By continuing to use our Services after such changes, you accept the updated Terms.
12. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of [Your Country/State]. Any disputes arising from these Terms will be resolved through binding arbitration or in the appropriate courts of [Your Jurisdiction].
13. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Scrapsathi Customer Support
📧 Contact@scrapsathi.in
📞9319917714
🏠 1635/A14, Main Road Govind Puri New Delhi-110019